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Table of Contents

1. facilitate an introduction to Design Thinking

2. (re)design a meeting

3. empathize to (re)frame a compelling insight

4. generate ideas in a team

5. get a yes! (click for example)

6. build a prototype that tests the right thing for the right people

7. launch a project team

8. design a project sprint

9. tell a compelling story to leaders

10. create human-centered goals and incentives for a team

11. transform a difficult relationship